Returns & Refunds

Warranty

• What is the blu One-Year Warranty (U.S. retail and online orders only)?
• Is it possible to void the warranty?
• If I buy your product from a third party, will I be covered by your warranty?
• How long does the warranty last?
• How long does the myCARE™ warranty last?
• Are myblu™ Liquidpods, disposables and blu Tank™ systems covered under the warranty?

Returns

• What do I do if my order is incomplete, incorrect or damaged?
• How do I return or replace faulty products covered by your warranty?
• How do I return a package?

Refunds

• Can I get my money back if I have a faulty product?